We have transformed our years of experience into the unique method we work with. We called it the Responsive Solution Method ™. Simply put, we combine engineering brain with modern technologies, but we do not forget humanity and a responsible approach. Our RSM method stands on 4 pillars:
Depth
We go into the depth of each system and we can understand, draw, connect, implement and put this depth into practice.
Complexity
We look at the assignments comprehensively and think beyond them, we consider in advance all the context, possibilities and future needs of the client.
Vision
We design solutions that take into account future technologies and next needs of the client.
Partnership
We believe that business in the technology segment can also be done with a human face. For us, the client is a partner whose constant feedback and mutual communication are the basis of transparency of the entire process.
The basic input of the whole project is analysis. We not only map the technical background of the assignment, but we get to know your business more deeply. Our solutions help increase production efficiency, lead to higher safety, better planning, improve room cleanliness, and an environmental approach. We shall come to you in person and go through your entire technical task together.
The technical solution depends on the type of order. This is a detailed design of the entire system, which we prepare using UML (Unified Modelling Language). This allows you to clearly see not only the technical design, but also the functionality and controls, before the actual implementation. In the output, we clearly define the risks and weaknesses and their possible remedies.
We manufacture, purchase components and assemble the entire project into the final form. We prepare and report the outputs of the so-called PWP test - operation of the machine empty without products, where the operation of the device is checked according to your requirements already with us.
We will bring the device and install it at your place with regard to your requirements. We regularly communicate the status of the installation with you, and in case of your interest, in addition to the installation, we also provide an online communication connection. We will provide revision and training of all positions that will work with the solution.
We care that everything works as it should. The test run will show the operation of the device on site. We will adjust and repair everything so that the next course is undisturbed. Only then whe shall hand over the solution.
We are fully available during the contract operation. We provide service through a clear escalation matrix, where we guarantee accurate response time. We don't say: “We're coming “. We just come! We also provide online access to your device as desired, so our response will be faster.
